Frequently Asked Questions

We buy all types of electronics including iPhones, Android phones, iPads, tablets, MacBooks, laptops, Apple Watches, smartwatches, gaming consoles, and more. If it's electronic, we're interested!

You can get an instant quote by calling us at (281) 739-4316, visiting our store at 2612 S Shepherd Dr in Houston, or using our online quote form. We'll need to know the device model, condition, and storage capacity.

No appointment necessary! Walk-ins are welcome during our business hours: Monday-Saturday 10AM-7PM, Sunday 11AM-5PM. However, calling ahead can help us prepare for your visit.

Most transactions take 15-30 minutes. We quickly inspect your device, verify its condition, and provide immediate payment. For bulk or business sales, it may take a bit longer.

Yes, we strongly recommend backing up and erasing all personal data before bringing your device. For iPhones, sign out of iCloud and perform a factory reset. For Android, remove your Google account and factory reset.

Unfortunately, we cannot purchase devices that are activation locked or password protected. You must be able to disable Find My iPhone/Android Device Protection before selling.

While not required, having the original box, charger, and accessories can increase your device's value. We buy devices with or without accessories.

We buy devices in all conditions - excellent, good, fair, or even broken! The condition affects the price, but we're interested regardless. Cracked screens, battery issues, and water damage are all acceptable.

We base our prices on current market value, device model, storage capacity, condition, and demand. We offer competitive rates and will match or beat competitor quotes.

We offer instant cash payment on the spot! You can also choose check, bank transfer, or Venmo/Zelle for larger transactions. Payment is immediate once we complete the inspection.

We always offer our best price upfront, but we're happy to discuss pricing. If you have a competing quote, bring it in and we'll do our best to match or beat it.

No hidden fees! The price we quote is the price you get. We don't charge evaluation fees, processing fees, or any other charges.

Yes! We specialize in corporate IT equipment buyback. We offer competitive pricing for bulk purchases, free pickup service, certified data destruction, and detailed documentation for your records.

Absolutely! For business clients with multiple devices, we offer free pickup service anywhere in the Houston metro area. Contact us to schedule a convenient pickup time.

Yes, we provide certified data destruction documentation for all business transactions. This ensures compliance with data protection regulations and gives you peace of mind.

There's no strict minimum, but our business services are most beneficial for companies selling 10+ devices. Contact us to discuss your specific needs.

We're located at 2612 S Shepherd Dr, Houston, TX 77098. We're in the heart of Houston, easily accessible from River Oaks, Montrose, Upper Kirby, and surrounding neighborhoods.

Monday through Saturday: 10AM - 7PM, Sunday: 11AM - 5PM. We're open every day to serve you!

The free Uber/Lyft ride (up to $25) is available for device sales of $100 or more. Just show us your ride receipt when you arrive, and we'll reimburse you immediately.

Call us at (281) 739-4316, visit our store, or use our online contact form. We respond to all inquiries quickly!